Shipping with parcel post, will take anywhere from 1-7 business days depending on where the package is destined. Priority is 2-3 business days. and Express can take 1-2 days. Because all Bittersweets jewelry is made to order, if you choose Express shipping, it doesn't necessarily mean that your order will be ready to ship immediately. If you are in a rush, the best thing to do is to email ahead and check availability of the item/s you are interested in.
If you need an item by a certain date, we can advise you on the best shipping option to facilitate your deadline, and be the best value!
Please be patient with International Regular Air Mail shipping. It's been our experience, that arrival takes between 3-6 weeks from the time you placed your order.
We now have an extra feature in the shopping cart for Global Express Shipping. It will take 3-5 business days for shipping. Keep in mind, that it still is one-two weeks until your item may be ready to ship. If you need it urgently, please let us know with an email and we'll try to expedite your order.
If you order a very expensive item, like an engagement ring, we can do our best to insure, and expedite the shipping with Global Express shipping, however, the issue of customs throws a wild card into the ETA and possibly additional fees for you. For example, we sent a ring to the U.K. with global express and it arrived in 10 days. However, the package was held at customs for two more weeks, and our customer had to go investigate on their own to receive it. He reported back to us that they were backed up on their end, and had he not checked it out, it may have been even longer that his package sat there.
Once a package leaves our hands, there's not much we can do except check the tracking I.D. which gives us the status of the item until it leaves the U.S. The second issue with customs is, depending on the country of import, you may have additional taxes, and customs fees to pay. Every country has their own set of rules and we cannot estimate this accurately for you. Please research your customs rules before you place an order with us. We cannot do this research accurately, for you.